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Frequently Asked QuestionsWhat is an eCommerce Website? An eCommerce, or Electronic Commerce, website allows you to conduct transactions online letting your customers order and pay for products or services through your website. Do you offer e-commerce packages? Yes we do, from shopping carts to customized information sharing. We have e-commerce packages that start at $1,500.00. The costs all depend on your requirements. We also offer secure merchant gateways and merchant accounts to transact business in real time with automated fulfillment. Our E-commerce packages can handle any type of electronic processing from credit cards to checks and other electronic transfers. How can I accept credit cards on my site? In order to accept credit cards, you must have a merchant account. When accepting or processing credit cards online, it must be done with the highest security and encryption, using a 128-bit SSL Secure Server Certificate. In addition, payment processing software is used to deposit the funds into your merchant account. NHB can provide you with everything needed to accept credit cards online. Simply put it's the ability to sell products or services online from your website. The shopping cart is a common metaphor (from the original grocery store shopping cart) where a visitor can browse your products and make selections to purchase. Typically, the visitor checks off any products or services that wish to purchase and then simply "Checks Out" by proceeding to a page where information such as billing, shipping and payment method is collected and the order is placed and confirmed. The technical answer is pre packaged programming that provides a website with the ability to build a catalog of products, build its associated database of characteristics such as size, color, price, weight, product code, technical components, etc. and integrates this into pages on the website to provide a visitor with the ability to browse and purchase is known as shopping cart software. A primary consideration when choosing shopping cart software is ease of use, cost considerations and scalability that is whether it will continue to serve a website's needs as its catalog and volume of products and orders grow. The shopping cart software options we offer support an unlimited number of products and growth potential. How might my business benefit from using an eCommerce website? An eCommerce website can bring you a host of benefits including access to a global market, greater customer satisfaction, reduced marketing and sales costs, better customer information, and streamlined business processes. Is an eCommerce website appropriate if my business is small? Absolutely - one of the key benefits is that an eCommerce website gives you access to new markets and customers with only a small investment. It's an excellent way for businesses to grow without having to employ sales staff or negotiate distribution deals. What kind of security do you have for your eCommerce Websites? We currently use the Internet standard of 128-bit SSL encryption. Your customers will have a secure environment in which to submit their credit card number. How long does it take to build an eCommerce Website? That depends on how complicated the site will be. It's possible to have one up and running in two to three weeks. What information do I need before I start the Merchant Account application process?
What do I need to start selling my products on the web? A business bank account. A merchant account. The name of your business listed on the website. Your products and prices listed on the website. A return/cancellation policy listed on the website. Shipping time listed on the website. Customer service telephone number listed on the website. Privacy statement listed on the website. You can contact us and speak to our Sales Department for more information. You can submit additional questions via e-mail. |
